Q: What is the Shipping policy?

A: We, at A.projeKt, offer free shipping across India, via our trusted and reliable delivery partners.
Shipping time for each order may vary depending upon the order size, but expect your order to reach you within 21 -28 days. We will not be liable for any delay in the order caused due to reasons beyond our control.
As soon as your package ships, we will email you your package tracking information on your registered email id or phone number.
For international orders, as a recipient, you are liable for the payment of all courier charges, import duties, customs, and local sales taxes levied by the country we are shipping to.

Q: What is the Cancellation & Return Policy?

A: We have a strict no cancellation policy and orders once placed and confirmed will not be cancelled.
Each garment is made to order and we do not accept any exchange or return requests.
In case of any sizing or alteration issues with your order, other than the orders placed during any sale, you can reach out to us through email on aprojektwork@gmail.com within 48 hours of the product being delivered to you. Our team will assist you with the alteration process.
In the event any alteration/sizing issue is raised by you, you must send the order back to us no later than 7 days from the date of the issue being raised. The cost of sending the courier back to us shall be borne by you. Delivery is taken care of by us.
In the unlikely event that your order arrives damaged, you should email us on aprojektwork@gmail.com a photo of the damaged product along with a detailed video highlighting the damage with the product code within 48 hours of receiving your order.

Q: How to get a garment customised as per a different size or colour?

A: We at A. projeKt would be happy to make a garment customised to your colour preference and custom measurements. We would however charge additionally for custom measurements. You can reach out to us at aprojektwork@gmail.com or whatsapp at +919414007777 with a screenshot of the garment you like.

Q: Why is the bandhej print different from the photo?

A: Bandhani is truly an art that involves dyeing a fabric tied tightly with a thread at several points, producing a variety of patterns, it is a beautiful textile from rajasthan. All bandhej pieces are hand tie and dyed and are different from each other, so exact print, placement, direction and design is not possible to achieve.

Q: Why is the colour of my garment different from the photo?

A: Slight difference in colour from the visible product image is possible. There are times when a camera or a computer monitor cant match the perspective of the eye and then there are times when the photography lighting makes it look a bit different. Slight difference is unavoidable.